Customer Service Officer

Division: Community & Recreation

Business Unit: Sports & Recreation

Title: Customer Service Officer, Casual Role

Hourly Rate: $39.87 per hour including of casual loading + super (subject to skills and experience)

Who we are :
Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community.

Join us at Manly Andrew Boy Charlton Aquatic Centre and be part of a team committed to promoting sustainable growth, providing a safe environment with a focus on risk management, whilst providing a fun, enjoyable and friendly facility for all members and guests visiting the venue. 

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us :
Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

• Flexible hours 
• A culture of supporting continuous professional development 
• Professional development and training opportunities 
• Mentorship opportunities available for aspiring leaders 
• Genuine work-life balance
• Values based culture and a teams oriented working environment 
• High level of technological innovation and systems 

Our opportunity :
The key focus areas of this role include: 

1)    Providing high quality customer service by performing general cashiering, answering enquiries and directing patrons as required 
2)    Providing a safe and friendly environment for all members and guests attending the facility.
3)    Cash handling and membership sales

About you:
We’re looking for a candidate to join our customer service team.  You’ll bring positivity and a passion for customer service to a team dedicated to making a difference to our community.

Additional Information :

• Position Description 
• Applications close on:  Thursday 29th May 2025
• Expected Interview Date:  Wednesday 4th June 2025
• Questions? Please call Samantha Preston on 0468 618 842