Car Park Attendant

Division: Transport & Assets

Business Unit: Transport & Civil Infrastructure

Title: Car Park Attendant, Casual - Casual Role, 0 hours per week

$38.90 (inclusive of 25% casual loading) + superannuation. 

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. 

Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  

In this role you’ll enjoy -

• Health and wellbeing leave
• Employee wellness program and a range of lifestyle benefits 

The Car Park Attendant is responsible for providing high level customer service along with assisting to maintain an efficient and effective commercial operation of Council’s off-street parking stations. The role also performs administration duties whilst providing a safe, enjoyable, and friendly experience to all customers.

Our opportunity:
The key focus areas of this role include: 
•    Provide a consistent, responsive and polite handling of enquiries, requests and complaints to deliver a high quality and exceptional customer experience.
•    Assist with the day to day administrative function of the parking stations to provide a seamless service to the community.
•    Provide a high level of customer service ensuring all enquiries and issues are dealt with responsively resulting in an excellent customer experience.
•    Carry out minor repairs/maintenance on car park equipment to ensure the safety of staff and the community
•    Monitor all parking stations including operating equipment to provide a safe and continuous delivery of service
•    Proactively identify issues and opportunities to continually improve efficiency and effectiveness
•    Follow policies and procedures to ensure compliance with regulations and Council requirements whilst fostering a culture of positive continuous improvement.
•    Effectively managing and prioritising tasks in a high workload environment whilst understanding and managing customers’ expectations.
•    Ability to follow procedures in a fast-paced environment with events that are not planned

About you:
We’re looking for a positive, self-motivated person to join our dynamic and innovative team. You’ll bring creativity and dedication to a team passionate about making a positive difference to our community.

Additional Information:

• Position Description
• Applications close on: 3 August 2025
• Expected Interview Date: 13 August 2025
• Questions? Please call the Hiring Manager: Nick Tolchard on 0481 066 600

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.