Business Analyst - ERP

Division: Corporate Services

Business Unit: Information & Digital Technology

Title: Business Analyst - ERP, TRP Contract - Full-time Role, 35 hours per week

Competitive Salary Package (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. 
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

• Genuine work-life balance and flexible working arrangements 
• Employee wellness program and a range of lifestyle benefits 
• Values based culture and a teams oriented working environment 
• High level of technological innovation and systems 

Our opportunity:

The key focus areas of this role include: 

1. Collaborate closely with the business to align with ERP strategy, identifying and analysing areas for improvement in business systems, processes, workflows, and customer service. Evaluate the implications of system changes and establish testing protocols to ensure enhancements meet functional requirements.
2. Generate clear, detailed project scoping and design documentation for technical specialists to build appropriate business solutions. Integrate test plans to validate that solutions adhere to project specifications.
3. Consult effectively with business areas, managers, departments, users, workplace bodies, and other stakeholders to ensure their requirements are accurately captured and reflected in test scenarios.
4. Champion changes from the business perspective, ensuring alignment with business needs, objectives, and IT strategy. Advocate for comprehensive testing to support successful change implementation.
5. Liaise with technical resources, both internal and external, to monitor technical developments. Ensure that key development milestones are met, business improvements are included, and the final solution aligns with business requirements. Maintain involvement throughout the development and testing cycles.
6. Ensure all developments are consistent with legislative and professional standards, maintaining data integrity and security at all times. Oversee testing to ensure system interfaces are effective and reliable.
7. Manage the implementation phase of each solution or business improvement to minimize disruption and downtime. Coordinate testing phases, including User Acceptance Testing (UAT), to ensure a positive impact on the business.

About you:
We’re looking for a Business Analyst to play a key role in our ERP Replacement Program team. You’ll bring both experience and passion in the field of business analysis, coupled with a proactive mindset towards achieving high-quality business solution outcomes to a team passionate about making a difference to our community. 

Additional Information:

• Position Description
• Applications close on: 25 November 2024
• Questions? Please call the Hiring Manager: Matthew Sharpe on (02) 8495 5671

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role.